Conversational AI
  • Introduction
  • Getting started
    • Getting started
    • Adding content to your bot
    • Capture information with entities
    • Capture information with input validation
    • Reusing intents with context
    • Flow navigation with variables
    • Adding new users to your account
  • Understanding users
    • Natural Language Processing (NLP)
      • NLP threshold
      • NLP Import & Export
      • Train your bot with actual user messages
      • NLP Dashboard & NLP Improve
      • Synonym entities
      • System entities
      • Supported languages
      • Intent templates
    • Expression generator
    • Context
    • Multi-language bots
  • Bot answers
    • Bot dialogs
      • Message components
      • Go To
      • Input Validation
      • Action
      • Translations
    • Conversations
    • Analytics
      • User flow
    • Publishing your bot
    • Events
    • Reuse flows
    • Settings
      • Variables
  • Integrations
    • API integration
      • Advanced API integrations
    • Chat message structure for API's
    • Retrieving data from Airtable (GET)
    • Sending data to Airtable (POST)
    • Human handover & live chat
      • #Interact
      • RingCentral Engage Digital
      • Genesys Cloud
      • Help Scout
      • Zendesk Chat
      • Intercom
      • Sparkcentral (beta)
      • Offloading Webhook
  • Channels
    • Channels
    • Facebook Messenger
      • Facebook Admin Removal
      • Facebook Webview Whitelisting
    • WhatsApp Business API
    • Google Assistant
    • Webhook Channel API
    • Chat widget
    • Phone & voice
    • Workplace from Facebook
    • Sinch Conversation API (beta)
  • Tips & Best practices
    • How to NLP
    • Creating diverse expressions
    • Why is my bot not responding the way I want it to?
    • What makes a good chatbot?
    • How to recognize a returning bot user
    • Gathering user feedback
    • Using time in your chatbot
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